
Tom Brooksher
- Feb 27, 2019
- 2 min
Customer Service, Circa 2019
Over the years, we’ve developed a lot of customer service training, especially for call centers. We’ve built programs for new-hires and...


Rikki Lee
- Feb 13, 2019
- 6 min
The Comma, Pausing for Effect
You know to place a comma in this sentence don’t you. You might even know where a comma could be added to this sentence but you might...