A Window Into Knowledge and Experience

We often receive comments about our blog posts. Some ask us to address certain learning management, instructional design, online vs. classroom training and other topics. But others question the value of reading blogs. Here's an example of one email we received: “I’m a training manager at a local bank, and we’re getting ready to convert a huge portion of our customer service classroom training to online courses. So we’ve been looking for an elearning consulting firm to help us with the conversion process. In our research we’ve noticed that some consultant websites have blogs about training, while others don’t have any. I’m wondering, though, are these blogs really worth reading?” Our response

Training Goal: Build, Manage and/or Maintain Trust

If you've been a long-term visitor to this blog, you know that we believe there’s high value in training your employees well. And there’s an upside of investing in training that can have a huge, undervalued return on your investment: the trust it builds. In his best-seller The Five Dysfunctions of a Team: A Leadership Fable, author Patrick Lencioni describes five of the most common destructive archetypes of an unhealthy and counterproductive work environment: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. The first and most common is the absence of trust. In an organization without trust, individuals are unable or unwilling to

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An eLearning Company for Instructional Design and Development.