"The single biggest problem in communication is the illusion that it has taken place." —George Bernard Shaw Communicating clearly and effectively can be one of the biggest challenges for trainers. Often, the only difference between a good trainer and an excellent one comes down to whether the information you present is received by learners in the way that you intended. Here are three tips for closing the communication gap: 1. Enlist an observer Consider asking a friend or col

The narration script is an important component in developing an elearning program. Writing the script usually comes after creating learning objectives and outlining content, and before storyboarding and designing screens. The storyboard and the on-screen text, images, animation, audio, video and other screen elements usually flow from the script, so it should be well-written and meet the requirements of an elearning program. That is, the narration script should teach all the