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October 7, 2020

For all its benefits, online learning often fails for one reason: abandonment. Too many students start courses but don’t finish them. The research varies, and there’s more of it for higher education than for corporate training. But the percentage of students who don’t...

September 16, 2020

From my experience, instructional designers are more likely to work from home than the average employee. But still, I would estimate that about 50% of my ID peers worked remotely pre-coronavirus, while 50% were in the office.

So, for many, the switch to working remotely...

August 5, 2020

Several years ago we were approached by a large outsourced call center company. They had tens of thousands of agents in call centers on five continents, and they didn’t have a unified company culture. Leadership had determined that is was due in part to the fact that t...

June 24, 2020

How do you make your classroom training more memorable? If you’re like most instructors, you’ll incorporate audio and video and even some physical activities. Adding these elements is great, but they engage only three of the five senses of your learners: sight, hearing...

June 3, 2020

If you’ve studied education, you might be familiar with the concept of "spacing." It suggests that to spread teaching or reinforcement activities over time increases retention and performance better than teaching the material all at once and move on.

One example is...

January 22, 2020

In the learning business, we often talk a lot about what knowledge that learners are meant to retain from their training. We usually begin planning an instructional project by asking questions such as:

  • What skills gaps are we trying to fill?

  • What...

December 4, 2019

So you’ve just completed a large training program for your employees. You have a set of high-importance skills that you need to make sure your employees are proficient and reliable in performing. You’ve distributed all the training materials you have, and you’ve tested...

October 16, 2019

If you've been a long-term visitor to this blog, you know that we believe there’s high value in training your employees well. And there’s an upside of investing in training that can have a huge, undervalued return on your investment: the trust it builds.

In his best-sel...

June 20, 2017

When developing an online learning program, one of the most important decisions you’ll make is whether to include narration. It adds expense and complexity but makes for a more professional, engaging and effective learning experience. We’re strong proponents of profess...

June 13, 2017

The narration script is an important component in developing an elearning program. Writing the script usually comes after creating learning objectives and outlining content, and before storyboarding and designing screens. The storyboard and the on-screen text, images,...

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