Tom Brooksher
- Nov 13, 2019
- 1 min
When To Return the Phone Call
Several years ago, we discussed tips about when to return phone calls. With so many of us choosing to communicate with text or email...
Kyle Brooksher
- Oct 16, 2019
- 2 min
Training Goal: Build, Manage and/or Maintain Trust
If you've been a long-term visitor to this blog, you know that we believe there’s high value in training your employees well. And there’s...
Tom Brooksher
- Aug 14, 2019
- 2 min
The Company You Keep
Recently, we were contacted by a long-time client in the healthcare industry. She introduced us to a colleague who needed some help with...
Tom Brooksher
- Sep 17, 2018
- 2 min
Three Questions to Answer Before Starting Your Own Training Company
Whenever someone asks me for advice about starting a commercial education venture, I tell them that the three most important factors are:...
Kyle Brooksher
- Mar 7, 2017
- 2 min
Train to Build Trust
It should come as no surprise that we believe there’s high value in training your employees well. And there’s an upside of investing in...
Tom Brooksher
- Feb 28, 2017
- 1 min
Should I Call Back, Maybe?
You’re picking up voice mail, and there’s a message from a salesperson asking you to call them back. You’ve heard highly successful...
