Tom Brooksher
- Oct 7, 2020
- 3 min
Preventing Online Learning Abandonment
For all its benefits, online learning often fails for one reason: abandonment. Too many students start courses but don’t finish them. The...
Tom Brooksher
- Aug 5, 2020
- 2 min
What Kind of Training Do You Really Need?
Several years ago we were approached by a large outsourced call center company. They had tens of thousands of agents in call centers on...
Kyle Brooksher
- Jun 24, 2020
- 3 min
Picking Up The Scent of Learning Retention
How do you make your classroom training more memorable? If you’re like most instructors, you’ll incorporate audio and video and even some...
Tom Brooksher
- Jun 3, 2020
- 4 min
What Are Spacing and Interleaving?
If you’ve studied education, you might be familiar with the concept of "spacing." It suggests that to spread teaching or reinforcement...
Kyle Brooksher
- Apr 22, 2020
- 3 min
The Communication Gap in Training
"The single biggest problem in communication is the illusion that it has taken place." —George Bernard Shaw Communicating clearly and...
Kyle Brooksher
- Dec 4, 2019
- 2 min
Follow Up Your Training with Well-Placed Reinforcement
So you’ve just completed a large training program for your employees. You have a set of high-importance skills that you need to make sure...
Rikki Lee
- Aug 20, 2018
- 4 min
Lessons from the Future
Hi! I’m your older self, writing to you from 30 years in the future. Here in 2018, we can send messages to the past, but only to our...
Kyle Brooksher
- Jan 29, 2018
- 3 min
A Case for Not Gamifying Your Training
In previous entries of this blog, we have advocated for and advised adding different creative elements to your training to make it more...
Kyle Brooksher
- Oct 23, 2017
- 2 min
5 Tips to Building Better Training
The development of training can be a difficult task for new instructors and seasoned veterans alike. New trainers must understand what...
Kyle Brooksher
- Sep 28, 2017
- 3 min
Going 'Hybrid': Keeping the Personal Touch and Adding eLearning
Do you want to make your training more scalable and effective, but don’t want to lose the "personal touch"? In-person or classroom...
