Tom Brooksher
- Aug 5, 2020
- 2 min
What Kind of Training Do You Really Need?
Several years ago we were approached by a large outsourced call center company. They had tens of thousands of agents in call centers on...
Tom Brooksher
- Jun 3, 2020
- 4 min
What Are Spacing and Interleaving?
If you’ve studied education, you might be familiar with the concept of "spacing." It suggests that to spread teaching or reinforcement...
Tom Brooksher
- Apr 1, 2020
- 1 min
Considerations for Updating Your Training
Training needs to be developed, delivered and maintained. If you have a plan to create it and deliver it, but no plan to keep it updated,...
Kyle Brooksher
- Jun 5, 2019
- 3 min
Part IV: So You Want To Hire an Online Learning Development Company…
If you are thinking about working for the first time with an outside curriculum development company to help you build an online or...
Kyle Brooksher
- Apr 24, 2019
- 5 min
Part III: So You Want To Hire an Online Learning Development Company…
“How long do you anticipate the training will be?” is one of the first questions that learning development companies will ask you when...
Tom Brooksher
- Apr 10, 2019
- 4 min
The Art of Teaching Steps
Often we’re called on to develop curriculum that teaches how to perform a task. It’s fundamental “how-to” training that can apply to...
Rikki Lee
- Mar 27, 2019
- 4 min
SME for a Day
In addition to training materials, the subject matter experts on your team are a primary source for an online project and any follow-up...
Kyle Brooksher
- Mar 13, 2019
- 3 min
Part II: So You Want To Hire an Online Learning Development Company…
If you're thinking about working with an outside curriculum development company to help you build an online or in-person training program...
Rikki Lee
- May 2, 2017
- 4 min
'Gamify' Your Learning Program
People love to play games. And they don’t mind that they’re constantly learning while they’re playing, simply because the experience is...
Kyle Brooksher
- Apr 25, 2017
- 3 min
Different Training for Different Purposes
Why does your organization train? Is the purpose exactly the same for every training program? If not, why do all your programs seem so...
